An insurance adjuster is the person empowered by an insurance company to investigate your claim, when you file one, and to determine how much you are entitled to receive. Not only do adjusters have to determine whether you have coverage for your claim, but they also have to work to make sure that the repair or replacement costs are reasonable. Finally, they have to communicate to you - clearly - the settlement offer and how the offer was calculated.
I find that most adjusters do a good job of knowing their coverages and knowing how to control costs. When they fall short, it's most often in one or more of the following areas:
* Communicating: Some adjusters don't explain how they arrive at the settlement, which is especially important if it's less than what you had expected....